Terms & Conditions

Terms & Conditions

Terms and consumer information 

1 Basic Provisions 

(1) The following conditions apply to all contracts between Citizen Cam Citizen House Milton Keynes ENGLAND - hereinafter referred to providers - and the customer, which are closed on the website www.citizencam.co.uk -  the provider. Unless otherwise agreed, the involvement of the customer's own terms is contradicted. 

(2) The consumer according to the following rules shall mean any natural person who enters into a legal transaction for a purpose that can be attributed neither commercial nor their independent vocational activity. Entrepreneur is any natural or legal person or a legal partnership, which enters into a contract as part of their professional or commercial activity. 

(3) The contract language is English. The full text of the contract is not saved by the provider. Before submitting the order via the online - shopping cart system, the contract data can be printed using the print function of the browser or saved electronically. After receipt of the order with the supplier, the order data, the information required for distance contracts and the terms and conditions will be sent to the customer by e-mail again. 

For quotation requests, the be sent to the supplier, the customer receives all contract data in the context of a binding offer sent via email, which the customer can print or save electronically. 

2 contract 

Subject of the contract is the sale of goods. The details, in particular the essential characteristics of the goods can be found in the item description and additional information on the website of the provider. 

3 Conclusion of contract 

(1) The product representations of the provider on the Internet are non-binding and no binding offer to conclude a contract. 

(2) The customer can make a binding offer to purchase (order) using the online shopping cart system. 
The intention to purchase goods are stored in the "basket"., The customer via the corresponding button in the navigation bar to call the "Shopping Cart" at any time and make changes there. After calling the page "Checkout" and entering your personal data and payment and shipping conditions all order data is displayed on the order summary page finally again.
 
If the customer immediately the number system "PayPal - Express" uses by clicking on the "PayPal Express" is integrated in the system store button, he will log-in page of PayPal redirect to. After successful registration, the customer will see his deposit with PayPal address and account information. On the button "continue" the customer is directed back to the online shop of the supplier to the Order Summary page. Prior to submitting the order, the customer has the opportunity here to check all the details again to change (even using the "back" of the internet browser) or cancel the purchase.

By submitting your order by clicking the "pay it now", the customer makes a binding offer from the provider. 

The customer receives an initial automatic email on the receipt of his order, which does not lead to the conclusion of the contract. 

(3) The acceptance of the Offer (and therefore the contract) shall be made ​​within 2 days of confirmation in writing (eg e-mail), in which the customer to fulfill the order is confirmed or delivery of the goods (order confirmation).
 
If the customer has not received a corresponding message within this period, it is no longer bound to his order. Optionally already made ​​will be refunded immediately in this case. 

(4) the customer requests for individual quotations outside the line - shopping cart system that will be sent to the seller are not binding for the customer. The provider shall submit to the customers this a binding offer in writing (eg by email) which can accept within 5 days of the customer. 

(5) The execution of the order and submission of all information required in connection with the contract shall be concluded by e-mail automated. The customer must, therefore, ensure that the instrument deposited by him with the supplier Email address is applicable, the receipt of the e-mails technically assured and is particularly not prevented by SPAM filters. 

4 Custom Goods 

(1) The customer gives the seller the information necessary for the individual design of the products to appropriate information, text or files through the online ordering system, or at the latest immediately after conclusion of the contract by e-mail. Any requirements of the provider to file formats are observed. 

(2) The customer agrees not to transmit any data whose contents violate third party rights (including copyrights, names, trademark rights) or violate existing laws. The Customer expressly releases the provider free of all asserted claims of third parties in this respect. This also relates to the costs of legal representation required in this context. 

(3) The provider does not check for correctness of the data transmitted and therefore accepts no liability for errors. 

(4) If the provider creates within the individual design for the customer texts, photos, graphics and designs, these are subject to copyright. 
Without the express consent of the owner is a use, reproduction or modification of individual parts or entire content is not allowed. 

Unless otherwise agreed, the seller transfers the customer a perpetual right to use for the customer, the provider copyrighted works. It is expressly forbidden to the customer to provide the protected works or parts thereof in any way to third parties privately or commercially available. 
The transfer of the right of use is subject to the condition of full payment of the agreed purchase price. 


5 Prices, Shipping 

(1) References in the respective offer prices and shipping costs are final; they include all price components including all applicable taxes. 

If the delivery takes place in the non-EU countries, other customs duties, taxes or fees can be paid by the customer, not the seller, but to the competent customs and tax authorities. The customer is advised to check the details before the order to the customs and tax authorities. 

(2) The shipping costs are not included in the purchase price., You are on the page "Shipping and payment" callable, are reported separately during the order process and are to be borne additionally by the customer, unless the shipping costs is confirmed. 

(3) Pursuant to § 19 is not included in the calculation of VAT. 

6 Payment and shipping conditions 

(1) The terms of payment and shipping can be found under the same button in the navigation. 

(2) Unless otherwise specified in the individual methods of payment, the payment of claims deriving from the contract immediately due for payment. 

(3) If the ordered product the customer unexpectedly not available, despite prompt conclusion of an adequate hedging transaction from a by the provider to reasons, the customer will be informed immediately of the unavailability and refunded in case of withdrawal payments already made ​​immediately. 

(4) For consumers is regulated by law, that the risk of accidental loss and accidental deterioration of the goods during the shipment until the delivery of the goods passes to the customer, regardless of whether the shipment is insured or uninsured is. 


7 Return costs when exercising the right of withdrawal 

In the event of the exercise of EU consumer law right of withdrawal for distance contracts is agreed that the customer has to bear the cost of returning the goods if the price of the returned goods does not exceed an amount of 40 euros or if at a higher price the thing customer has the consideration or a contractually agreed partial payment at the time of the revocation not yet rendered, unless the goods are not as ordered. In all other cases the supplier bear the cost of returning the goods. 

8 Retention, Retention of Title 

(1) A lien, the customer can only exercise if they are claims from the same contractual relationship. 

(2) The goods until full payment of the purchase price of the provider. 

9 Warranty 

(1) the applicable legal requirements. 

(2) As a consumer is asked to examine the goods immediately upon delivery for completeness, obvious defects and damage and the seller and the shipper to inform the customer complaints as quickly as possible. If the Customer does not comply, this does not affect the statutory warranty claims. 

(3) For used items, the warranty period is different from the statutory scheme one year after delivery of the goods. The one-year warranty period does not apply to the seller attributable to culpable caused damages arising from injury to life, body or health or grossly negligently or intentionally caused damage or malice of the provider, as well as recourse under § § 478, 479 BGB. 
 
10 Liability 

(1) The provider shall be liable in each case without limitation damages resulting from injury to life, body or health, for in all cases of intent and gross negligence, fraudulent concealment of a defect, warranty coverage for the condition of the purchased item, damage the Product Liability Act and in all other cases established by law. 

(2) Unless substantial contractual obligations are concerned, the liability of the provider for slight negligence is limited to typical, foreseeable damage. Material contractual obligations are essential obligations arising from the nature of the contract and the breach would jeopardize the purpose of the contract and obligations that the seller imposes the contract according to its content in order to achieve the purpose of the contract, which makes the proper execution of the contract possible in the first may make and to which the customer rely. 

(3) Liability is excluded for slight negligence for the violation of essential contractual obligations. 

(4) Data communication over the Internet can not be guaranteed error free and / or available at any time after the current level of technology. The provider is liable for neither the extent nor the constant uninterrupted availability of the Website and the services offered there. 

11 Choice of Law, Place of Performance, Jurisdiction 

(1) German law applies. For consumers only, this choice of law insofar as this does the protection afforded by the mandatory provisions of the laws of the State of habitual residence of the consumer is not withdrawn (favourability). 

(2) Place of performance for all obligations of the business and jurisdiction with the existing provider's place of business, where the customer is not a consumer, but a merchant, legal entity under public law or public law special fund. The same applies if the customer has no general jurisdiction in ENGLAND or the EU or the domicile or habitual residence at the time the action is not known. The power, to the court in another legal jurisdiction remains unaffected. 

(3) The provisions of the CISG expressly do not apply. 

These terms and conditions were created by lawyers specializing in IT law of the Federal dealers and are permanently checked for legal compliance. The Dealers Association Management Ltd guarantees the legal certainty of the texts and liable in the event of warnings. For more information, please visit: https://cms.paypal.com/uk/cgi-bin/marketingweb?cmd=_render-content&content_ID=ua/Legal_Hub_full&locale.x=en_GB.